We are committed to providing safe, fast and transparent delivery services to customers around the world. Please read the following shipping policy carefully before placing an order to ensure smooth delivery.
- Shipping time
All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays). Once shipped, we will send a notification with logistics tracking information via email. - Shipping range
We support global delivery. If your area is not within our delivery range, customer service will contact you in time. - Estimated delivery time (reference)
US/Canada: 7-12 working days
Europe: 8-14 working days
Asia: 6-10 working days
Australia/New Zealand: 8-15 working days
Other regions: 10-20 working days
Please note: The actual delivery time may be delayed due to local customs clearance, weather, holidays or special events.
- Shipping costs
Shipping costs are automatically calculated and displayed on the checkout page based on the destination
Some orders may enjoy free shipping for orders over a certain amount (subject to website announcement)
- Customs clearance and tariffs
International orders may incur import taxes or customs clearance fees, which are borne by the recipient. We recommend that you understand the local customs policies before placing an order. - Package tracking
All orders provide trackable logistics services. You can check the shipping status through the tracking link in the shipping email or log in to your account. - Failed to deliver/wrong address
Please ensure that the delivery address you provide is accurate and complete. If the package is returned due to an unknown address or no one to sign for it, the cost of re-shipping shall be borne by the buyer. - Lost or abnormal package
If you do not receive the package within the expected time, please contact us as soon as possible through “Contact Us” and we will assist in the investigation and provide a solution.